We offer 4 different types of subscription boxes, please see the options here.

When you initially purchase your subscription, you can decide how often you would like your cheese subscription delivered. You can select every 1, 2, or 3 months. The minimum subscription purchased is a quantity of three boxes.

Your box will be delivered around the same day each time (within the first week of the month). You will receive an email notification and tracking number once your box has been dispatched.

Yes! Delivery is FREE with all our subscription boxes.

Yes. We use Royal Mail Tracked24 service to dispatch all our parcels. You will receive a tracking number via email to follow your parcels progress, once your box has been dispatched. This can sometimes go into your spam folder, so please check in there before contacting us.

You purchase your subscription box through our website as normal, however, your first payment will be taken on the 1st of the month, before we send your first box.

The card you choose to use at checkout will then be charged on the 1st of each month you are due a subscription box delivered.

We accept all major debit and credit cards plus PayPal.

All our cheeses are gluten free. However, the biscuits are not gluten free.

If you are gluten free, we would recommend going for the The Hartington Classics Cheese Subscription Box or The Hartington Cheese Subscription Box.

Yes, all of our cheese uses Vegetarian Rennet and we are certified by the Vegetarian Society as being VegSoc Approved.

Yes, all of our cheese is made with pasteurised milk, however we would recommend avoiding our blue cheese if you are pregnant.

The whole concept of a subscription is having fun, whilst trying new cheeses that you wouldn’t usually go for! We always recommend trying all the cheese you receive, as you may surprise yourself and love the flavour. If you are unsure on a flavour, try cooking with it instead, a cheeses profile can completely change once cooked or paired with something else. Alternatively, you can always count on a foodie friend or neighbour that will love it instead!

We take huge pride in our delicious & fine quality cheeses. However, if you feel they are not up to standard please email over a photo of the cheese along with your order number to [email protected].

Please note any complaints regarding the cheeses need to be made within 48 hours of delivery.

Due to the nature of our cheese, the Best Before Dates will be between 7 - 28 days.

All the cheeses need to be kept refrigerated for long term storage. If the cheese arrives a little warm or soft, don’t worry, the salt content in the cheese minimises the risk of harmful bacteria forming on the cheese. Just put them straight in the fridge to firm up.

You can also freeze our cheese for up to 12 months, defrost for 24 hours in the fridge before eating.

To prolong the cheeses life span, keep the cheese in the waxed paper and wrap in tin foil once opened.

Remember to always let cheese get to room temperature before eating, to experience the best flavour profile.

Should you wish to cancel your subscription, make amendments or pause your box, please contact our fantastic customer service team on [email protected] or call us, between 9am and 4pm, on 01335 368244. We're happy to help.

Please note, there is a minimum subscription of three boxes. If you have received your tracking number and your order has been dispatched, we are unable to cancel your order.

Yes, you can change the address you would like your subscription box sending to. However, this is only possible if you haven’t already received a tracking number for your latest box. The more notice you give, the better.

Please amend this from your account page, or contact our fantastic customer service team on [email protected] or 01335 368244 (9am - 4pm). We're happy to help.

Yes, please contact our fantastic customer service team on [email protected] or call us, between 9am and 4pm, on 01335 368244. We're happy to help.