Glowing Reviews for Hartington Creamery

At Hartington Creamery, we’re always working hard to provide the best service possible. Our artisan cheese selection is one of the best in Europe, and our commitment to traditional methods keeps flavours strong and enhances the overall experience.

But we don’t expect you to just take our word for it! If you’re splashing out on any products, it’s always important to hear what your fellow consumers think before you commit.

So if you’ll forgive us for tooting our own horn, let us share what our customers say about our incredible cheese.

But first, we should explain why we feel the need to do this in the first place.

Why Good Reviews are Important

For any business, reputation is everything. Your products could be the best around, but if you let them down with poor communication or unreliability, it won’t matter to your customers.

Anyone who has tried our cheese or accompaniments knows how good they are. And after over a century of perfecting recipes and cheesemaking methods, we know they’re fantastic too! But it’s always nice to read a good review; it makes all our hard work feel worth it.

Like we said, it’s mutually beneficial for everyone. We get valuable feedback that we can use to improve our service, or reassurance that our new range is popular, and future customers can see how good we are before they add anything to their basket.

There are a number of factors that determine the reviews we get:

• The quality of our cheese/cheese accompaniments
• Delivery times
• Communication
• Overall service

So instead of just showing you dozens of 5-star reviews, let’s split them up a little. Starting with the most important one.

Why People Love our Cheese

As an artisan cheese supplier, we’re naturally appealing to cheese lovers across the country. In the nicest possible way, they’re a tough crowd. Cheese experts know what they want, so we need to provide incredible cheese to receive their approval.

Thankfully, that has never been a problem.

‘We had cheese and biscuits recently with friends. Chatting about favourite cheeses, we discovered they’d never had white Stilton – in fact had never even heard of it! So next day, off to the Harrtington Creamery web site and of course got a bit carried away with ordering but what lovely choices – white Stilton for us both, then the last piece of King’s Blue, limited edition for the coronation, (really delicious, please make more!) Dovedale, Peakland, Skegness, I can’t list them all.’ – Catherine

White stilton is one of the UK’s favourites, so it’s surprising when we hear that some cheese lovers aren’t aware of it. But this is also the perfect opportunity for us, and Catherine knew where to look to make their friends’ first taste of white stilton perfect.

When ordering from us, we always recommend trying cheese you haven’t tasted before. The easiest way to do this is via our cheese gift hampers or cheese subscription boxes, which give you a selection of cheese and accompaniments that help you to craft the perfect cheese board.

‘This cheese was amazing; all of our party guests loved it. Very quick delivery and very happy with our with the whole customer experience, thank you.’ – Caroline

As we’re sure Caroline will attest, our cheese is made for sharing. Whether you’re creating a cheese board for a party or event, or want to pick up a large cheese wheel to share among a large group, we have everything you need.

Flavour you Simply Can’t Find Anywhere Else

We’re proud to be one of the very few cheesemakers who still use traditional methods. Nowadays most artisan cheese is made in factories, churned out as quickly as possible to meet higher demands. By doing it this way, our rivals sacrifice a lot of flavour, making even their best cheese pale in comparison to ours.

I purchased a gift for my brother for Christmas – He thoroughly enjoyed the cheeses, chutney and crackers. It reminded him of walking around Dovedale as a child. Thank you. – Jane

Because true artisan cheese is so hard to find, enjoying ours is a nostalgic experience to many. Although the industry itself is changing rapidly, you and our other customers can always rely on us to provide old-school flavour combined with modern delivery and packaging.

Speaking of which…

Reliable Delivery and Customer Service

Of course, quick delivery is vital when it comes to effective customer service, and good communication is just as important.

When you place an order with us, we’ll keep you in the loop with regular updates about its shipping status, so you can plan around the delivery and will know exactly when it’s due to arrive.

‘Delivery was prompt and packaging lovely – brilliant service all round. Highly recommend’! – Alison

We know that unpacking artisan cheese should be an experience, so you won’t receive dull boxes or a mountain of plastic when you order from us. Even if you forgo the wicker hamper option, we’ll package your cheese with love, so it looks just as good as it tastes.

‘I was very pleased to find out they deliver, I now get bi-monthly subscription box, exciting to try different cheeses, chutneys and crackers.’ – Romana

‘Ordered first 4-cheeses, already enjoying 3, and will 100% be returning for more. Excellent tasty cheese from my local county’ – Simon

When people buy our cheese, it’s rarely just once. We love our returning customers, and always do everything possible to keep them coming back for more. The most dedicated cheese lovers can sign up to our subscription service, which will ensure delicious cheese will be on their doorstep on a regular basis.

A Human Touch that Goes a Long Way

We’re always happy to share our success stories, but at the end of the day we’re human, so the occasional mistake is unavoidable.

‘Having placed an order for three of their blue cheeses I received the order within 48 hours. A wrong cheese had been sent, but after contacting them by email the correct cheese was immediately dispatched by next-day tracked delivery and received the following day, which was a Sunday. I have nothing but praise for their cheese and customer service and will definitely buy from them in the future.’ – Gordon

But as Gordon knows, we’ll always correct any errors, showing how much we care about every order. Ninety-nine percent of orders will be spot on, but if you are one of the unlucky ones, you can trust us to make it right.

We hope this blog provided a little more insight into our customer service, and you can see why we’re so proud of everything you do. If we’ve inspired you to try our cheese, we hope to hear from you soon!

If you’ve enjoyed our cheese but haven’t left us a review yet, please do! Any feedback is always appreciated.